How To Cancel An eBay Order?

eBay is one of the best online platforms for selling and purchasing both. Customers can buy and sell products on eBay and this is the best quality feature of eBay. Users can buy and sell refurbished products as well on eBay. Users should know about how to cancel an eBay order because sometimes we want cancellation for a few orders because of the wrong product selection, technical issue, brand, lack of knowledge, and other personal reasons. On eBay, the cancellation request process can be done by both users but this process needs to be done within one hour because if one hour passed then the cancelation process will be done from the mutual concern of the buyer and seller both. To know the easy steps Let’s start our today’s topic of how to cancel an eBay order. If you are struggling with unwanted emails and want to delete your email account then you should read about how to delete an email account.
How To Cancel An eBay Order Within 1 Hour Or After 1 Hour Through Buyer & Seller:-
1. How To Cancel An eBay Order From Buyer And Seller End Within 1 Hour?
Sometimes sellers and buyers both have issues with the placement of orders because of some reasons like the seller being unable to place the order or the buyer doesn’t want to place an order with the selected seller then both users have a one-hour TAT time to cancel the order.
A. For Buyer
If you are a buyer and want to know the cancellation process within one hour then follow below mention easy steps:-
- Open your chrome browser and visit the eBay website page https://www.ebay.com/.
- Enter your username and password for your eBay Account.
- After the successful login tab, My eBay appears at the top right side of the website.
- Tab purchase history you can find this option in the drop-down menu below My eBay.
- Chose the order which you want to cancel.
- Tab on the More Actions to cancel the order.
- Tab Cancel Order from the drop-down.
- In the last click submit. eBay will send a Cancellation request to the seller and confirm that they have not sent the order. In Case your request is approved then you will receive a confirmation mail.
B. For Seller
If you are a seller and want to know how to cancel an eBay order within one hour then follow below mention easy steps:-
- Visit the eBay website login page and enter your username and password.
- Go to Orders appears in the seller hub or you can click My eBay and then select the Sold.
- The order list will appear then, choose an order which you want to cancel.
- Open the drop-down menu from More Actions and select the Cancel Order.
- In the last, choose the order cancelation reason and tab submit.
2. How To Cancel An eBay Order From Buyer And Seller End After 1 Hour?
If One hour already expired then the cancelation process will become a little bit hard in comparison to other online shopping platforms for both because of eBay policy. In case one hour expires and the buyer can send the cancellation request but the seller needs to accept. Samely Sellers can cancel orders on eBay for up to 30 days after the sale, even if your buyer has already paid but this will affect the seller profile.
A. For Buyer
If you are a buyer and want to know the cancellation process after one hour then follow below mention easy steps:-
- Open your browser and visit the eBay login page.
- Enter your username and password for your eBay Account.
- Once you have successfully logged in, ab My eBay appears at the top right side of the website.
- Tab purchase history you can find this option in the drop-down menu below My eBay.
- Chose the order which you want to cancel.
- Tab on the More Actions to cancel the order.
- Click Contact Seller
- In the topic list select Request to cancel this order.
- Click contact the seller appears at the bottom of the list.
- Write a reason briefly why you want to cancel an order and tab sent. You have successfully sent the cancellation request and for further information, the buyer can coordinate with the seller directly.
B. For Seller
If you are a seller and want to know how to cancel an eBay order after one hour then follow below mention easy steps:-
- In the seller hub, go to Orders or you can click My eBay and then select Sold.
- The order list will appear then, choose an order which you want to cancel.
- Open the drop-down menu from More Actions and select the Cancel Order.
- In the last, choose the order cancelation reason and tab submit.
When you successfully cancel an order a full refund will be indicated automatically to the buyer. In case the buyer has not received his refund within ten days from the cancellation approved time, then they can request an eBay money-back guarantee request, and then the seller can refund the buyer through that.
Summary
How to cancel an eBay order is a little bit tricky for both buyer and seller but still, eBay is one of the best online platforms for customers because a single customer can play buyer and seller roles both together. eBay allows seller and buyer both for order cancellation requests but it should be within one hour otherwise they can make mutual concerns with each other and generate a request that needs approval.